TripTogether Safety Procedures
The safety and privacy of members is our top priority. Every registered profile is reviewed closely after it has been uploaded in order to avoid inappropriate content from being posted. We also check and monitor all photos and updated content to ensure they do not violate our terms and conditions. Please report anything that looks suspicious.
Our financial department verifies every transaction to avoid fraudulent payments. We use SSL data encryption and are certified by VeriSign & McAfee Secure, to guarantee the safety of your online purchases. All data sent over the internet is encrypted, meaning that all your details are protected and invisible to third parties.
We kindly ask you not to use any other persons’ credit cards but your own. In case you decide to use someone else credit card, you may be asked to provide us with the scans of the cardholder’s ID and the card. This is a safety measure taken in order to prove that the card is in your possession and the cardholder doesn’t object to its usage.
Our customer support will gladly answer any questions you may have.
Tips for Our Users
At TripTogether, we make every effort to create and promote a positive experience, but we strongly encourage users to be cautious and use common sense when meeting new people online. Below we’ve outlined the following guidelines to help you stay safe and secure.
Ignore any request to send money, especially overseas or by wire transfers, and report such incidents to customer support immediately – even if the person claims to be in an emergency.
Never give any financial information, such as your social security number, credit card number or bank details, to people you don't know or haven't met in person.
Your Personal Information
For privacy and safety reasons, get to know potential travel mates through our ‘conversations’ system. We cannot guarantee your safety if you move to other websites or messaging services.
Don’t give out your personal contact information until you get to know the person really well. For additional safety, leave any personal contact information out of your profile or username.
Note: TripTogether.com will never send you an email asking for your username and password information. This type of message should be immediately reported to customer support.
Take Safety Measures
Be cautious of those who offer things which sound too good to be true, or ask for any private details. Consider the following as red flags that can help you identify a suspicious profile:
- Quickly asks for your private email address or wants to chat on other messaging services
- Asks you for money
- Vanishes from the site, then reappears under a different name
- Talks about "destiny" or "fate"
- Sends you emails containing suspicious links to third-party websites
Please report any suspicious activity to our official customer support email address: firstname.lastname@example.org
The main goal of TripTogether is to find travel mates all over the world and to travel together! Let us advise you on the measures you can take to ensure your safety and well-being when meeting in person for the first time.
Get to Know the Other Person
The TripTogether Team doesn’t possess any other information on its users with the exception of what is already indicated in their profile. Remember to get to know the person really well online before meeting them in person.
Always Meet in a Public place
Meet them for the first time in a populated, public location – never in a private or remote place or at anyone’s home or apartment.
Tell a Friend
Inform a friend or a family member about your plans, including when and where you're going. Give them information about the potential travel mate and make sure to have your mobile phone with you.
Have a Backup Plan
Know your options. If something doesn’t work out with your travel mate, make sure you have alternative ways to enjoy your trip.